Wednesday, March 28, 2007

Car Repair HELP!


The following "real life" event is not all that uncommon. While your car may not be tied up for 5 months as described below, it may be delayed a number of days or weeks due to technician error and/or incompetence.

In fact, one recent conversation we had with a client involved her car being "held hostage" for three days while the mechanic (perhaps trying his best) fumbled along without any conclusive diagnosis.

For a wealth of FREE information discussing the pitfalls of auto repair and how to avoid them, visit our library of articles @ Auto Repair Info

Here's the article:

Mechanic Keeps Car For Five Months

You take your car to a mechanic, you expect it to be fixed and be on your way. But a local mechanic kept one woman's car for months, until she turned to the FOX23 Solving Problem's Team for help.

The Cadillac that Mary Stelle's brother bought for her is what she prefers, "My husband died a year and a half ago and my brother is trying to take care of me... so he bought me a car for my birthday and paid cash and bought an extended warranty."

But after a few months, the car had transmission problems so she headed back to the dealership that sold the car and warranty, Muskogee County Auto Sales.

That dealership held her car for five months! Stelle says, "It's one excuse after another, first he didn't have a mechanic and then he ordered the wrong transmission, then a mechanic had it at his house."

With no way to get around, Mary had to buy a second car, "It was all I had in savings to buy the other car, but I had to have another car. I'm very angry, it's not right. Those people or this man would not allow something like this to happen to his wife or his mother."Mary asked us to help, so we paid a visit to the dealership in Muskogee.

Click Car Repair Help for full article

RepairTrust
Making Sense of Car Repair Prices

Article Source: http://www.fox23.com/default.aspx

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Friday, March 02, 2007

Ask A Mechanic: Wading Through the Mess of Car Repair Prices and
Auto Repair Estimates

If you were handed an estimate to replace a water pump on your car, would you know if the price was fair? Could you trust the price? How about for a tie rod end, mass air flow sensor, or an evaporative emissions sensor? Most of us don’t know what these are, never mind the price. Yet it is components such as these that are commonly used to over charge you, the car repair customer.

We no longer live in an age of “trust.” We need to ensure that our auto repair costs are legitimate.

How many times have you suspected that you paid too much, but couldn't prove it? How many times did the price seem exorbitant for even simple repairs? How many times have you wished you had someone in which to turn for real and honest answers about auto repair costs?

To illustrate just how “At Risk” the everyday auto repair customer is to excessive repair prices, here’s a very recent real life example from a very “reputable…?” dealer.

Click Ask A Mechanic for the full article...

-Ted Olson
RepairTrust

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