Saturday, September 09, 2006

98% of All Repair Shops Are Ripping You Off!

One of the hardest things for many to accept is the breadth and scope that the automotive service industry is ripping people off. They just don’t think it’s possible. It’s not just possible, it’s EASY! And you’ll never even know it’s happening.

To be clear: 98% of all repair shops: dealerships, local shops, and franchises are price-gouging you, the service customer!

What is price-gouging?

Price-gouging simply means that you are getting ripped off. You are paying too much for car repair prices. The automotive service industry has been price-gouging for decades, and it's getting worse.

Due to the unique nature of the industry, I have created a dictionary-style definition to clarify its abuses.

1) Price-gouging is the process by which a service center charges a service customer in excess of industry standards or manufacturer guidelines for repairs and/or services. This includes parts, labor, services, miscellaneous charges, or any combination of these. Industry standards are understood to mean the commonly accepted practices of using vehicle manufacturer guidelines to determine pricing.

2) Price-gouging is also defined as charging the customer for repairs or services which are unnecessary, done poorly, incorrectly, and/or cause damage—(immediately or at a future point) that would not otherwise have been the client’s responsibility.

In short, you are getting ripped off whenever you are being charged above the automotive service industry's guidelines.

How often does this happen?

Every day! Industry guidelines are ignored, abused, and manipulated on a daily basis by 98% of the service facilities nationwide.

Price-gouging is an accepted practice!

-Theodore P. Olson
Founder, www.repairtrust.com
Empowering the Service Customer
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